Privacy Policy

Last Updated: January 1, 2025

1. Information We Collect

JojiSixugupo Manufacturing ("we," "our," or "us") collects information you provide directly to us, such as when you:

• Submit inquiry forms or contact us through our website
• Request quotes for our plastic jar products
• Subscribe to our newsletters or updates
• Visit our manufacturing facility in Penang, Malaysia

The types of information we may collect include:

• Name, email address, phone number, and company details
• Product requirements and quantity specifications
• Business correspondence and communication preferences

2. How We Use Your Information

We use the information we collect to:

• Process and respond to your inquiries about our plastic jar products
• Provide quotes and technical specifications for sambal and chili paste containers
• Communicate about order status, delivery schedules, and product updates
• Improve our manufacturing processes and customer service
• Send relevant industry news and product announcements (with your consent)

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:

• To our trusted service providers who assist in operating our website and conducting business
• When required by law or to protect our legal rights
• With logistics partners for product delivery within Malaysia

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• Secure servers and encrypted data transmission
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis

5. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyze site usage. You can control cookie preferences through your browser settings. For detailed information about our cookie usage, please see our Cookie Policy.

6. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data (subject to legal and business requirements)
• Opt out of marketing communications at any time
• Request information about how your data is processed

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Business correspondence and order information may be retained for up to 7 years for accounting and legal purposes.

8. International Transfers

As a Malaysia-based manufacturing company, your information is primarily processed and stored within Malaysia. If we need to transfer data internationally for business purposes, we ensure appropriate safeguards are in place.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date.

10. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

JojiSixugupo Manufacturing
Email: [email protected]
Phone: +60 5 1419 97140
Address: Lot 15, Jalan Perindustrian Bukit Minyak 3, Kawasan Perindustrian Bukit Minyak, 14100 Simpang Ampat, Penang, Malaysia